Website Privacy Policy
Last reviewed & updated: October 09, 2026 • Compliant with global student data protection standards
📋 Introduction
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our document analysis services.
📥 Information We Collect
👤 Account Information
- Name and email address
- Account credentials (encrypted)
- Telegram chat ID (if connected)
📄 Document Information
- Uploaded documents for analysis
- Document metadata (filename, size, upload time)
- Analysis reports and results
📊 Usage Information
- Order history and transaction records
- Credit balance and purchase history
- Communication logs with support
⚙️ How We Use Your Information
We use your information to:
- Process document analysis requests
- Generate and deliver reports
- Manage your account and credits
- Provide customer support
- Send order notifications via Telegram (if enabled)
- Improve our services
🗑️ Data Deletion Policy
⏰ Automatic Deletion After Order Completion
We automatically delete all order-related data 24 hours after an order is marked as approved and completed. This includes:
- Original uploaded documents
- Generated analysis reports (similarity and AI detection)
- Order details and metadata
- Communication history related to the order
Manual Deletion: You can delete your document history at any time through your dashboard. Deleted documents are permanently removed from our servers.
🛡️ Data Security
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (HTTPS/TLS)
- Secure password storage (hashed and salted)
- Regular security audits
- Limited access to personal data
- Automatic data deletion after order completion
🔗 Third-Party Services
📊 Document Analysis Providers
⚠️ We are not Turnitin and do not own Turnitin services. We facilitate access to document analysis services through authorized third-party providers. When you submit documents for analysis, they are processed by these providers.
💳 Payment Processing
Payments are processed through Paystack. We do not store your payment card information. All transactions are secure and encrypted.
💬 Communication
If you connect your Telegram account, we use it to send order notifications. You can disconnect at any time.
🤝 Data Sharing
We do not sell or rent your personal information. We may share data only in the following circumstances:
- With third-party service providers to fulfill your requests
- To comply with legal obligations
- To protect our rights and safety
- With your explicit consent
✋ Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Withdraw consent at any time
- Disconnect Telegram notifications
🍪 Cookies
We use essential cookies to maintain your session and preferences. We do not use tracking cookies or share data with advertisers.
👶 Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect data from children.
🔄 Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.
📞 Contact Us
If you have questions about this privacy policy or your data, please contact us through our support channels.